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Welcome to Bloom Medical Billing
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Frequently Asked Questions

Home  /  Frequently Asked Questions
Can you help with insurance and benefit verification?
a. We can verify your patient’s coverage before their next appointment, at no extra charge
Can you help with EFT Payments?

a. If you currently receive paper checks from insurance carriers, we can assist in having your payments converted into EFT deposits into your company bank account.

Would I have a single point of contact?
a. As both a patient and a Medical Biller, we know how frustrating it can be when you receive inconsistent service when talking with patient service representatives.
b. With Bloom Medical Billing, you will always speak with the same staff and receive the same high level of quality care.
Can my patients call with billing questions?

a. We’re happy to help and answer any billing questions your patients may have regarding an invoice or insurance EOB in a polite and professional manner

Can you help with insurance contracting and credentialing?
a. Absolutely. We have years of experience completing in-network contract requests with health insurance carriers. Including, but not limited to: Aetna, BCBSIL, Cigna, Humana, United Healthcare, Medicare and HMO Groups
Where would insurance and patient payments go?
a. Your patient and insurance payments will always go to you, the provider of service.
How often is follow-up reviewed on submitted claims?
a. We take pride in providing efficient claim follow up. Claims are reviewed after 14 days to ensure the insurance is reviewing and processing your submitted services.
What sets your company apart from other billing services?
a. Great service starts with experienced, reliable and friendly professionals. We have convenient office hours, open communication channels and a dedication to your practice that will save you time and money. We take pride in providing various services at no additional fee. We’re here to help your practice bloom.
How will I know if a claim was paid?
a. Bloom Medical Billing provides full transparency, by offering software access to our clients to view patient accounts, claims and any associated payments. We will also securely send you a payer Explanation of Benefits, and any applicable information.
b. With us, you and your practice won’t be left in the dark to worry if a claim was processed and paid. We thoroughly review each claim submitted and track the status and payment. We understand how reliable cashflow is crucial to your practice.
Have a question that we missed?
a. If you have a question about our services, reach out via our live chat option to the right. You can also e-mail or text us!
Intensive Caring

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Best of Care

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